Privacy Policy

Last updated: May 27, 2025

Introduction

Welcome to Mushroom Computing's Privacy Policy. Your privacy is critically important to us. At Mushroom Computing, we have a few fundamental principles:

• We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
• We store personal information for only as long as we have a reason to keep it.
• We aim to make it as simple as possible for you to control what information is shared publicly (or kept private), indexed by search engines, and permanently deleted.
• We help protect you from overreaching government demands for your personal information.
• We aim for full transparency on how we gather, use, and share your personal information.

This Privacy Policy applies to information that we collect about you when you use our website, mobile applications, or other products and services that link to these data protection guidelines.

Information We Collect

We only collect information about you if we have a reason to do so—for example, to provide our services, to communicate with you, or to make our services better. We collect this information from three sources: if and when you provide information to us, automatically through operating our services, and from outside sources. Let's go over the information that we collect.

Information You Provide to Us

It's probably no surprise that we collect information that you provide to us directly. Here are some examples:

• Basic account information: We ask for basic information from you in order to set up your account or respond to inquiries.
• Contact information: If you submit an inquiry through our contact form, we collect the information you provide to us such as your name, email address, and any other information you choose to provide.
• Communications with us: You may also provide us with information when you respond to surveys, communicate with our support team, or post a question in our public forums.

Information We Collect Automatically

We also collect some information automatically:

• Log information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
• Usage information: We collect information about your usage of our services. For example, we collect information about the actions that users perform—in other words, who did what and when.
• Location information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our services from certain geographic regions.

• Cookies and Similar Technologies

  We use a minimal set of cookies and similar technologies that are necessary for the operation of our website:

  • Session cookie: A temporary cookie used for rate limiting on our contact form. This cookie is automatically deleted when you close your browser and helps prevent abuse of our contact system by limiting the number of messages that can be sent within a short period.
  • Cloudflare Turnstile: A security cookie used to protect our contact form from automated spam submissions. This third-party cookie is provided by Cloudflare and is necessary for the security of our website. It verifies that you are a real person when submitting our contact form.

  These cookies are essential for the proper functioning and security of our website. They contain no personal information and are used solely for technical purposes.

How We Use Information

We use information about you for the purposes listed below. For details about what data we collect, see our information collection section:

• To provide our services: For example, to set up and maintain your account, provide customer service, process payments and orders, and verify user information.
• To ensure quality, maintain safety, and improve our services: For example, by monitoring and analyzing how users interact with our services so we can create new features that we think our users will enjoy or make our services easier to use.
• To communicate with you about our services: For example, by sending necessary service announcements and updates.
• To protect our services, our users, and the public: For example, by detecting security incidents; detecting and protecting against malicious, deceptive, fraudulent, or illegal activity; fighting spam; complying with our legal obligations; and protecting the rights and property of Mushroom Computing and others.

Sharing Information

We share information about you in limited circumstances, and with appropriate safeguards on your privacy as outlined in our information usage guidelines. These are detailed below:

• Third-party vendors: We may share information about you with third-party vendors who need the information in order to provide their services to us, or to provide their services to you. This includes vendors that help us provide our services to you or provide services on our behalf.
• Legal and regulatory requirements: We may disclose information about you in response to a subpoena, court order, or other governmental request.
• Business transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Mushroom Computing goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party.
• With your consent: We may share and disclose information with your consent or at your direction.
• Aggregated or de-identified information: We may share information that has been aggregated or de-identified, so that it can no longer reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our services.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so. As outlined in our information sharing practices, we monitor our services for potential vulnerabilities and attacks, and we implement security measures such as encryption to protect the security of your information.

Your Rights

If you are located in certain parts of the world, including the UK and countries that fall under the scope of the European General Data Protection Regulation (GDPR), you may have certain rights regarding your personal information, such as:

• The right to access information we hold about you.
• The right to request that we correct or update your personal information when it is inaccurate or incomplete.
• The right to request that we erase your personal information in certain circumstances.
• The right to object to our processing of your personal information.
• The right to request that we restrict processing of your personal information in certain circumstances.
• The right to data portability, which allows you to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transfer that information to another controller.

To exercise these rights, please visit our contact section or email us directly at [email protected].

Changes to This Privacy Policy

We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice. The current version was last updated on May 19, 2025. We encourage you to review our privacy principles and practices regularly to stay informed about our information handling and protection measures.

Contact Us

If you have questions about our privacy policy or data processing practices, please contact us: